Kaplan University-Hagerstown Campus Top Questions

What do students complain about most?

Kayla

I don't know about for everyone, but I have seen many complaints against the new 'mandatory' policy for webinars, especially in classes where there is only 1 seminar you can attend - or an alternate assignment.

Linsey

The FA department

Linsey

The FA department

Tosha

Unfortunately, with online classes, comes technical difficulty. That is the most common complaint at my school. The good thing is that kaplan works hard to resolve any issues and the usually do not last past a day or two.

Tosha

Unfortunately, with online classes, comes technical difficulty. That is the most common complaint at my school. The good thing is that kaplan works hard to resolve any issues and the usually do not last past a day or two.

Sara

The only complaint I hear about the most about Kaplan online is that sometimes Seminar days and times are not convenient for some students. However, if you are ever not able to attend a seminar they always have a seminar option 2. Which is just another brief assignment, and if you miss seminar but do seminar option 2 you will still get full credit.

Brandon

The primary complaint about KU is their Financial Aid department. Most of their employees are not college level graduates and they do often make mistakes on your financial aid. They also have access to your FAFSA (even though they tell you otherwise) and can change information on your FAFSA without you knowing about it. Be sure that you visit your FAFSA website at least once per term to make sure no one has been dummying your numbers to set you up for "owing" money upon graduation.