It’s complicated (but don’t be a pest or a bully)
Despite the fact that admissions departments are now largely money-focused, it is still true that college admissions is a people business.
And admissions counselors are people. They have likes and dislikes, they have family concerns, they’ve been bullied, they’ve experienced illness, they have personal interests, they have dreams. That’s one of the reasons they do what they do: They like helping young people overcome the same kinds of challenges they have experience and reach their dreams.
So if you have an anomaly on your academic record that was caused by dealing with an ill parent, or working a job to help support the family, or a death of someone close to you, or bullying, or something happening in secret that no one knows about — and there is a specific college you really, really want to get into — it can be helpful if you have a positive communication with one of their admissions representatives. Oftentimes that person can really help you understand your options.
The fact is that every counselor is different. Some are by-the-book bureaucrats who are willing only to look at students as a set of numbers. Some are elitist and have no interest in those who don’t fit their idea of who should succeed in this world. It won’t help you to know these people, because they won’t see you as a person.
However, many admission counselors are sensitive to the human condition and will go to all lengths to get the student admitted who has a challenged academic record but who comes from a family with personal or socioeconomic challenges. I was one of those reps, and I can name countless others. Every year I’d get into trouble for admitting a student who didn’t fit the admit guidelines – but every time, I was right to have admitted that student…because the research shows that no one can tell who will succeed in college and who will not. I’ve seen top students fail, and I’ve seen weak students take off like a rocket. Motivation is the only true indicator of future success. And if a student shows they are motivated to overcome their challenges, there are those of us out there in the world of college admissions that will recognize that characteristic and applaud it. It doesn’t always show up in the transcript.
That said, most reps have a personal leaning toward something, whether it be athletics, or the arts, or jurisprudence and addiction concerns, or religion, or ethnic heritage. In conversation with a rep, you never know what type of connection will make itself apparent. If you aren’t sure about your admissibility, it can really help to have someone on your side who “gets” you.
The hard part, of course, is finding that counselor. I’ve seen situations where someone had been through the entire admissions staff trying to find someone who would get them in, and that student was the laughingstock of the entire office.
If you decide to try to create a connection with an admissions rep, always be respectful of that person’s time and attention. They are under a great deal of pressure and generally aren’t paid well. So you want to make sure that you are a positive experience for them, not a negative one.
So does networking with admissions reps matter for all students? Many universities are doing automatic admits now. In other words, an algorithm on the back end of their data system is deciding if you will be admitted right away. So if you are a top student with no anomalies, you will likely be admitted to your institution of choice without having to network – indeed, no person will have ever seen your name or your academic record, just the same machine that started generating mailings to you after your PSAT scores became available.
If you are not a top student – for any number of reasons — but you know you have potential, make that visit and find that rep that will see you for the person you are.
Oh! One more thing: Don’t let Mom and Dad bully your admissions reps. The moment Dad threatens an admissions rep with a lawsuit because they didn’t get from the rep what they wanted, you are just another name in the pity pile. And that’s a shame, because you probably deserve better than that. Make your own appointments with the rep and don’t bring your Mom and Dad (or better yet, make them sit out in the car!)